UMass Lowell Alumna is Fulfilling Her Dream!

Ever feel like quitting your job? Or, traveling the world? Or, starting your own business? UMass Lowell alumna Taylor Kloss did all of these in the course of three months.

Taylor earned her B.A. in Business Marketing from UMass Lowell. While at the university, she served as a co-captain of the university’s field hockey team when they won the National Champion for the first time. After graduating, Taylor worked as a Marketing and Sales Manager for the world’s largest live family entertainment company, Feld Entertainment. Taylor did a lot of soul-searching and decided that after six years with Feld, it was time to take a big leap of faith. She left her job in the spring of 2013 to travel and discover new opportunities.


Taylor returned to Massachusetts with a passion to help small businesses rule the world! By combining her experience, zest for new challenges, and passion for helping others, Taylor created Creative TK Consulting in the fall of 2013 to help small businesses.

Taylor’s work at Creative TK Consulting includes:

  • Creative project planning and implementation
  • Graphic design
  • Social media management
  • Email marketing
  • Event planning
  • Partnership outreach
  • Press relations
  • Blog design and content creation
  • Photography

Last August, I met Taylor at a planning event for UML’s Homecoming Weekend. I began working for her shortly after. I assist her with social media management, proofreading, and other marketing projects.


What I love about working with Taylor is the one-on-one time that she gives her clients. She sits down with them regularly to learn about their goals and desires and makes a marketing plan based on their conversations. Furthermore, Taylor’s days at work are filled with excitement. She works with clients in Boston, Portsmouth, Newburyport, and other locations that she gets to visit regularly throughout the week. Because she is her own boss, she has the privilege of making her own schedule and gets to do a little bit of everything, which requires her to be flexible and willing to learn.

While you are at UMass Lowell, I suggest pushing yourself to reach out to alumni. This can mean going to networking events at the university, or reaching out to Career Services or the Alumni Office. UMass Lowell alumni want to help you throughout your academic and professional journeys. Speaking from a student’s point-of-view and my own experience, there is nothing more inspiring than seeing someone, who was in your shoes at UMass Lowell, succeed at doing what they love.

Who are Those Students Walking Around in Suits?

Disclaimer: Anything written in this blog represents the opinions of the author, and no one else. Each blog is written lightly, and is not intended to offend any of the mentioned businesses, locations, students, or staff.

This year, I have had the privilege of being a UMass Lowell Student Alumni Ambassador. Through the Student Alumni Ambassador Program, I have had the opportunity to spend time with and network with a variety of alumni, develop my interpersonal and professional skills, and learn what it means to be a future UMass Lowell alumna.

The first goal of the Student Alumni Ambassador Program is to foster and promote the development of relationships between alumni and the entire University community. Specifically, the Program creates relationships between alumni and students, faculty and staff through University events.

The second goal of the Program is to connect current students with the Office of Alumni Relations and University Advancement. The Office of Alumni Relations works to engage, connect, and reconnect alumni and students to create a strong UMass Lowell community all around the world. University Advancement creates a culture of engagement and philanthropy for alumni, parents, friends, corporations, foundations, faculty, staff and others in support of UMass Lowell by building, cultivating and stewarding long-lasting relationships to secure private financial support to advance the mission of the University as it becomes a world-class institution.


Currently, there are about twenty Student Alumni Ambassadors. All of the Ambassadors meet at least once a month for a two-hour session of briefings and workshops. There are several University events that the Ambassadors are required to attend throughout the year. In addition to the required events, Ambassadors are invited to other exclusive events where they meet and interact with alumni.

If you are interested in becoming a Student Alumni Ambassador, applications will be available online here in January 2015 (only a couple days away!). Feel free to reach out to me with specific questions regarding the Program by commenting on this blog or emailing me at or emailing the organizers of the Program at

Making the Best of Winter Break


As finals week is coming to a close, it’s hard to think another semester has come and gone so quickly. Even though many of us, myself included, are still working hard to finish out our last finals, we need to all breathe a sigh of relief because winter break is coming!!

We are very lucky at UMass Lowell because our time off for Winter Break is over a month long. That means we will have a lot of free time that we’re not used to during the school year. In order to make the best of your winter break, take a look at a few of these suggestions…

1. Make a list of everything you want to accomplish over break

At the start of break, it may seem like you have all the time in the world (it is a WHOLE month after all), but with the holidays coming up and all the time spent sleeping in, those days go by fast. Making a list allows you to see the goals you want to accomplish, so you don’t come back to school feeling overwhelmed by things you didn’t do over break.

2. Make time for family and friends

This one may seem like a no brainer for some of us, but it can be tough with busy schedules to spend time with everyone you’d like to. Plan to get coffee with old friends or spend time doing some Christmas baking with family. Making plans at the start of break, or even before you come home, is your best bet so you can be sure to catch up with everyone on your list!

3. Sleep!!

One of the most rewarding part of break, especially after a particularly tough finals week, is being able to jump into bed and catch up on those long lost hours of sleep. After having an 8am two times a week, I am going to be thrilled to have a few extra hours of sleep every night!


Good luck on the rest of your finals, everyone!


Disclaimer: This post reflects the thoughts and ideas of the author and the author alone.

Designing a Website

Puppy Pals Heritage Name

I have been preparing my move to North Carolina at the end of the semester and time has been flying by. Previously, my boyfriend and I had planned on holding a Co-Op position for the semester in NC to be closer to family. Well, our plans have changed. We decided to stop pursuing the Co-Op and instead restart our dog business, Puppy Pals Andover, that we had created while still in high school. I have been so excited about our choice because we had a fantastic time running our own business the first time around.

I have been eagerly setting up everything possible before we get down to NC. One of my biggest projects has been creating a website for our new company, Puppy Pals of Heritage. (The picture above is the heading for our website) Now, to be totally clear, I am not a computer person. That being said, designing a website has been  insanely fun. It took about two weeks, but I have finally finished and will be publishing very soon.

The reason I am sharing this is because I feel like the website will very much help our company with marketing and promoting ourselves. I think designing a website can be seen as expensive or even intimidating to create, but I have found it is much easier and cheaper than it may appear. It is definitely something to consider for anyone who owns a small business.

I think my website came out very clean and professional. It should be a great way to build business and help get word out for our company! When I publish my website, I’ll be sure to post the link to anyone who wants to check it out.


Disclaimer: This post represents the views of the author and the author alone.

MSB & DCU Innovation Contest 2014

The DifferenceMaker Manning School of Business and Digital Federal Credit Union Innovation Competition took place last night, December 3rd, from 6-9pm in the Saab ETIC Atrium on North Campus.

The judges were Jim Regan, President and CEO of Digital Federal Credit Union, David Araujo, VP of Information Systems at Digital Federal Credit Union, Scott Latham, Interim Dean of the Manning School of Business, and Holly Butler, the Director of the DifferenceMaker Program. Professor Steven Tello, Associate Vice Chancellor of Entrepreneurship and Economic Development of UMass Lowell, MC’ed the event.


“The Bears”, made up of team members and business students Joseph Baglio and Meghan Foster (another MSB blogger), won the top prize of $500 each, in addition to $200 for making it the finals. The team won a total of $1,200 in prize money. They pitched an idea for a subsection budgeting banking system app for DCU. This app will help DCU clients budget their money into different categories to promote organization and assist visual learners.

Congratulations, The Bears! You both did a terrific job of representing the Manning School of Business at the DifferenceMaker Competition. Good luck pursuing your entrepreneurial venture!

Thanksgiving as a College Student



Thanksgiving has always been one of my favorite holidays. Who doesn’t love a holiday dedicated to eating, watching football, and spending time with friends and family? But as a college student I have grown to appreciate this special holiday even more for one reason: good food. As a commuter, 95% of the food I eat, I have to cook myself. I love cooking and I’ve enjoyed getting better at it, but I miss having someone to cook for me. That is why Thanksgiving is so great.

Right now, as I’m writing I’m thinking about how fantastic it will be to sit down at a beautifully made table with turkey, stuffing, goodies galore when all I had to do was show up. (In all fairness to myself, I did spend four hours yesterday baking desserts to bring to Thanksgiving dinner, but I was very excited to try a new Key Lime Cheesecake recipe, so it was fun work.) Then when the dinner is over and the kitchen is filled with leftovers, who get to go home with plates filled with turkey and apple pie? The college student that’s who! And with that the beauty of Thanksgiving lives on for the next week through turkey sandwiches and an assortment of homemade pies for every meal. Ah, it’s good to be a college student!

Happy Thanksgiving everyone!


Disclaimer: This post reflects the thoughts of the author and is not meant to offend anyone mentioned or associated with the post.

Managing A Busy Schedule

I may have underestimated how busy I would be when I decided last spring to sign up for six classes for the fall semester (7 classes if you include the 1 credit Co-Op course). “It won’t be so bad!” I told myself as I submitted my class schedule, which was stacked with two honors courses and an 8am twice a week. To top it all off, I am in the process of searching for a six month Co-Op internship in North Carolina that I will start in January. In addition, I run a dog service business part-time with my boyfriend all while commuting to campus. Looking back I realize that I was a bit unprepared for just how much work I would be in for this semester.

Fortunately, I have learned a lot from my super busy semester. These are a few tips that have helped me along the way.

  1. Make Lists

Lists have made my life astronomically simpler. I am a very visual person, so by making a list every week with my school work, things I need to do for my Co-Op search, and all outside events, it allows me to plan accordingly and ensure I get it all accomplished.

2. Remove Distractions

I could spend hours and hours on social media and doing random internet searches. I love to cook and I get lost in cooking blogs and finding the best recipes. That being said, it can be a huge waste of time. One of the best things I’ve done is put my phone in another room while I’m studying and using some good old fashioned self control to stop myself from opening Facebook in a new tab while writing that World Civ. paper.

3. Manage and Plan your Time

College students are typically swamped with things to do. Between school work, jobs, sports, clubs, and everything else we have going on, it’s easy to get overwhelmed.   I have found the best way to manage my time efficiently is to plan out each day, with what I want to accomplish, and then prioritize each thing that I need to do.

4. Set Aside Time to Relax

It is very important to find time to decompress and enjoy college. Even taking a night off can make a huge difference. One of the most rewarding things is getting to have a Netflix marathon after a busy week.

A Beginners Guide to Social Media

social-media-appsIt is no surprise that social media is one of the most popular forms of marketing right now. Although that is the case, many of us struggle to stay on top of changes in the social media scene. Below are tips, regarding hashtags, links and content, for social media beginners to create effective posts on Facebook & Twitter.

Hashtag | The hashtag is used to mark keywords or phrases on social media platforms. It links users who are talking about the same topics. It can be used on Twitter, Instagram & Facebook. To increase the value of your hashtags, follow the advice below

  • Limit your hashtags to 1-3 per post. The affect is minimized when they are used in excess. Your posts will appear more relevant & professional if you maintain a maximum or 3 per post.
  • Teach your audience how to use your hashtag. Believe it or not, hasthtags are a part of your brand. In order for your hashtags to be useful & hopefully used by your audience, you need to teach your audience how to use your hashtag. Do this by being consistent with the hastags that you use. For example, if your Organization’s name is Support Our Students, will you always write #supportoutstudents or #SOS? Or both? Whatever you decide, be consistent.
  • Stay in tune with what’s current. In order for your posts to reach your audience, you should try to be as “hip” as you can while staying true to your content and brand. For example, if it’s the holidays, if there’s a huge sports game that day, or if there’s a social issue that’s trending on social media, try to make your posts relevant to that. Even though this requires more work, because you have to stay up-to-date with what’s trending on social media, it will ultimately result in more effective posts.
  • Avoid being overly specific. Hashtags such as #imalwayslate #ilikecrackersonmondays, don’t get a lot of traction. If your specific hashtag has a purpose, such as trying to connect with a certain niche or because you are trying to be intentionally over-the-top, then you may use it. For everyday posts, though, try to stay away from them.

Links | Links are wonderful for social media. Viewers respond well to them, and if people are viewing the link you are sharing, this can be extremely resourceful for you. If you track your social media or review analytics, you can see this. Below are a couple tips to get the most our of the links you share.

  • Erase the link URL on Facebook. This is a Facebook trick that a surprisingly large amount of FB users still do not know. After you post a link into your FB post, you can delete the actual URL. Make sure that you allow the link box to load in the draft of your post, and then you can delete the URL of the link, and press “post”. This way, your posts look seamless & professional.
  • Personalize the link image on Facebook. After you have posted a link the draft of your FB post, you can customize the image that shows. You can do this by clicking the bottom of the photo where it reads “Upload Image” usually in pale white writing.
  • Shorten the link for Twitter. Naturally, we all struggle with advertising on Twitter because you only have so much room to write your message. This can make it challenging to include links in your posts, because links take up so much room. In order to shorten a link, you can (and should) sign up for bitly ( which is a website that shortens your links for you. Super cool.

Content | Prose is not appreciated on social media as it is in other settings. If you want to share more than a paragraph, do it through a blog or link to a website. Otherwise, it is more than likely that your audience will disregard your post.

  • Take Action: Encourage your audience to take action by starting posts with “Get involved today!” or “Win a cash prize”, etc.
  • Relevant: Keep the posts relevant to the time that you are posting it. For example, post detail-oriented & live event posts during the day, and share creative and thought-provoking posts in the early morning or evenings when you audience is more likely to take the time to read them.
  • Pictures: Images are always more successful at grabbing viewers’ attention than words. Use them wisely by using high quality photos and posting live photos during events and throughout the day.
  • Maintain Branding: No matter what you want to post, make sure that you relate it back to your organization. You can do this by explaining how you are involved in the event, photo, or website that you are sharing. You can also do this by including your logo and color scheme on as much online marketing material as possible, such as graphics, photos, and links.

Drop-in Advising Sessions Coming Up

The Enrollment Management Committee of the Manning School of Business is pleased to announce Drop-in Advising Sessions! All sessions will take place in the lab, Pasteur 205 on the following days:

Thursday, October 23rd 12:30 pm – 2:00 pm
Monday, October 27th 9:30 am – 11:00 am
Thursday, October 30th 9:00 am – 10:30 am
Tuesday, November 4th 11:30 am – 1:00 pm
Wednesday, November 5th 2:00 pm – 3:30 pm

Registration for Spring 2015 semester courses begins on Monday, November 3rd through iSiS student self-service (based on enrollment appointments). Please make an appointment with your advisor or stop by one of these sessions to talk about your schedule for the spring!

Your Resume Won’t Get You Hired

Disclaimer: Anything written in this blog represents the opinions of the author, and no one else. Each blog is written lightly, and is not intended to offend any of the mentioned businesses, locations, students, or staff.


“I wish someone had told me this when I was your age…” This is the good old prelude that everyone 14 through 25 hears enough to feel indifferent. Fortunately, I am discovering that the information that follows this introduction can be extremely valid. For example, the advice about resumes that my boss has been sharing with me and my co-interns has opened our eyes to the purpose of a resume, and how to use one properly.

The advice he has given us so far is written below.

1)      Your resume won’t get you hired. What it will do, though, is get you through the door. Very few people have been hired based on words written on one sheet of paper. The goal of the resume is to do one thing: to pique the interest of the prospective employer and to bring you to the next step, which is the interview.

2)      Looks matter. Your resume must be esthetically appealing, as humans are apt to pay more attention to things that are appealing to the eye. This doesn’t make the prospective employer shallow. What it does mean, is that they are serious about who they want to hire. A visually appealing resume shows them that you care, you pay attention to detail, you care about your brand, and want to give off the best possible impression to those around you.

3)     Tell a story. Humans like to be walked through information in an eloquent yet concise manner. Your resume shouldn’t solely explain what you did in your previous positions. It should explain how you impacted the company’s business, how you helped them reach their goals (mission statement, yearly goals, ROI, etc.), and, most importantly, what you did differently to make your time there matter. Examples and numbers are effective ways to show evidence of this.

4)     Don’t just apply. It’s important that you don’t send along the same version of your resume to a bunch of companies. Tailoring your resume for a specific position will give you a leg up on the competition. It will help you learn more about the position you are applying for, and show the prospective employer that you understand what the company is looking for and that you hold the characteristics they are looking to attain in an employee.

At the end of the day, most people don’t land positions because of their resumes. Nevertheless, every bit of effort helps. Also, often it’s worth absorbing advice given by elders – even if they start it with a cliché lead. Good luck & resume on!