Welcome Back from University Dining!

      WELCOME BACK! We missed you 🙂        
University Dining’s Top 8 | January 2022   The top 8 events and updates for dining are right here. Read on so you don’t miss out!  

Melissa Quirk Registered Dietitian UML Dining Wellness Wednesdays   Meet UML’s Campus Dietitian! Melissa is available for private consultations and campus dining tours.   Learn more here.   Visit our Feed Your Potential web page for recipes and tips on staying well and feeling great.   fyp365.com  

NEW! @Cumnock Fast • Convenient • Satisfying   Order through GrubHub, use a meal swipe, in and out in seconds!

Executive Chef Series Dinners!  

3 EXECUTIVE CHEF SERIES DINNERS 1/27 @FOX DINING 2/17 @SOUTH DINING 2/24 @ICC DINING Our Executive Chefs are planning premium dinners for you!  


MEAL SWIPES @CROSSROADS CAFE Meal Plan holders can now use a meal swipe at Crossroads Cafe, Monday through Thursday from 1pm-6:30pm. Enjoy made to order sandwiches, salads and flatbreads with a fountain beverage for a meal swipe!   Learn more at www.uml.edu/dining


WELCOME BACK TABLE 1/20 @Fox 1/25 @South Questions? Concerns? Stop by and see us. Free giveaways and raffle, too!


WINGS NACHOS POTATO SKIN BAR   BIG GAME SPECIAL 2/10 SUPER BOWL LVI START CELEBRATING EARLY! YOU CAN’T LOSE….           Visit us online for a complete listing of events this semester. UML Dining CampusDish      

TSONGAS CENTER IS HIRING   Tsongas Center is hiring for Event Staff, Concessions & more! With hockey just around the corner, apply now to get a quick start to a FUN work atmosphere!   APPLY HERE


GRUBHUB IS GROWING   GrubHub is expanding to more campus dining locations throughout October! If you need help setting up GrubHub or linking your meal plan to the app, view the guide on our homepage.   VIEW HERE   FacebookTwitterInstagram     

Family Update Email – 1.14.2022

Greetings River Hawk Families,

As the beginning of the semester quickly approaches, we are excited to send you the first “Family Update Email” of the spring 2022 semester. We hope that this information is helpful to you and your family as your student prepares for the start of the semester.

Information for Parents & Families:

  • The Office of Student & Family Support Services (Family Programs) is currently planning this summer’s Family Orientation program to welcome new River Hawk families into our community! We would love to get your thoughts and feedback about what information to include, as well as your thoughts about communication to parents and families.

Information for Students:

  • The River Hawk Shop has information and resources related to all of your student’s textbook needs for the spring semester.
  • Winter Welcome Activities Calendar:  
    • Kick off Winter Welcome with Coffee & Donuts with your Student Government Association at University Crossing on January 18 at 11 a.m.!
    • The week continues on with events hosted by Greek life, A.C.E., and Athletics!
    • From trivia, to paint night to watching the UMass Lowell Men’s Ice Hockey team take on UMass Amherst, this week is packed full of fun filled experiences.

Important Dates:

  • January 16: Residence halls open at Noon
  • January 17: MLK Day – University Closed
  • January 18: Spring classes begin
  • January 31: Last day to add a course or drop a course (without record)

Thank you, and happy start of the spring semester!

Marshall Greenleaf, Family Programs

Office of Student & Family Support Services

Message from Health Services

Hello Families

Welcome to Spring 2022.   While we all wish COVID was a thing of the past, our collective and individual actions can help make that become more likely if we all do our part.

While it will require some planning to have your student at home, it will be a much more comfortable way for your student to isolate with access to more customizable home cooked meals and snacks on demand (food delivery from outside vendors/restaurants is not possible either) , their comfy bed, a medicine cabinet full of the stuff they might need, fresh sheets and towels as needed, and someone to check in on them a few times a day. 

Here’s some information that you might want to keep on hand in case your student calls wondering what they should do about a positive test or a possible exposure.

•       First, PLEASE PLEASE tell your student if they have tested positive for COVID to stay in their residence hall rooms until they alert their hall staff to determine next steps. 

•       Tell your student to contact the Student Symptom Reporting Line (978-934-COV2 (2682) or email Student_SymptomReporting@uml.edu).  That line is staffed during regular business hours. 

•       Students who test positive need to isolate for at least FIVE days after the day of their positive test: a positive test today makes today day zero and tomorrow day one. 

•       If your student tests positive while at home before move in or on a visit to family they need to stay home and not return to campus until after they have completed their 5 day isolation. 

•       If your student has had significant contact with someone who is COVID positive, they should be directed to contact the Student Symptom Reporting Line (978-934-COV2 (2682) or email Student_SymptomReporting@uml.edu).  That line is staffed during regular business hours. 

•       Students who are fully vaccinated (including their booster if eligible) can go about business as usual as long as they are symptom free, and should be encouraged to test on day 5.

•       Students who are not fully vaccinated should off campus until they discuss the details of their quarantine with a Health Services staff member.

  • While still in the midst of the Omicron wave, proper mask wearing by all of us is really important, so thanks in advance for reminding your student to wear theirs when in the company of others keeping their nose and mouth covered. 

As your student moves back to campus this is a great time to re-stock health supplies for your student.   We are seeing lots of flu activity in Massachusetts as well as other typical time limited illness so remind your student that if they are feeling sick they should think about contacting their faculty member BEFORE class time to let them know they may need to miss class.

Thanks for all you do to support the health of your student.

Residential Student COVID-19 Response Isolation Plan: Spring 2022

With the rapid spread of the COVID-19 omicron variant in Massachusetts and New England, UMass Lowell has updated its isolation protocols for residential students who tests positive.

COVID-19 test before returning to campus: If at all possible, please get a COVID-19 test (and wait for your results) prior to returning to the residence halls for the spring 2022 semester. Ideally, please get tested (rapid antigen tests or PCR tests if available) the day before or morning of your departure to campus and wait for the results before departing so that you can stay home and isolate there if your test is positive.

Isolate off campus if you test positive:  Once on campus, all students living in our residence halls who test positive for COVID-19 will be expected to isolate off campus. That could mean going home or to another location.  This is in an effort to keep our entire campus community safe. Please make a plan to isolate off campus if you test positive for COVID-19. 

Potential need to isolate on campus: We recognize that off-campus isolation will not be possible for some of our residential students. We have a very limited number of isolation rooms at our Inn & Conference Center (ICC) for residential students unable to isolate off campus or elsewhere.  Please be aware that with this limited capacity, students may be required to share a room with other students who test positive for COVID-19.

Potential need to isolate in place: Should positive cases quickly escalate and exhaust our supply of isolation rooms at the ICC, our vaccination and booster requirements will allow students to isolate in their residence hall rooms (if they are unable to isolate off campus) while following CDC guidance.

Based on current conditions, we expect many students who test positive will be asymptomatic or exhibit only mild systems. The vaccines allow us to approach the upcoming surge more like a cold or flu season. We ask students to prepare for this possibility by bringing supplies (including over the counter medications) with them to enable self-isolation if necessary.

For more details about our isolation plan, please see below.

If a student tests positive for COVID-19 and needs to isolate on campus, we plan to do the following:

  • A student who is truly unable to return home could be moved to one of our isolation spaces at our Inn & Conference Center (ICC).  Please note, we have limited (30 double occupancy rooms) for isolation use.
  • Students isolating at the ICC may be assigned a roommate who has also tested positive for COVID-19 so we maximize the space we have.
  • With the current COVID-19 surge, we know we may need to isolate more than 60 students while the Omicron surge continues.  If that happens, students will need to isolate in place – in their current residence hall.  This could have an impact on roommates, suitemates and apartment-mates.  Again, if you test positive, the expectation is that you isolate off campus if at all possible.
  • If a student isolates in place on campus, they will need to wear a mask or face covering when around any roommates, suitemates, or apartment mates.   Students may need to create plans within their living space in case sleeping arrangements need to be altered during this time – to allow for separation of students while sleeping without a mask or face covering.
  • Per standard procedures, students living in suites and apartments will be responsible for cleaning their own bathrooms, common spaces and the like.  Please plan accordingly and bring cleaning supplies per standard routines.
  • Students living in a traditional residence hall using community bathrooms should:
    • Always wear a mask or face covering while traveling from their room to the bathroom.  Only remove mask or face covering while using showers, etc and continue to stay 6+ feet apart from other students.
      • Bathroom cleaning schedules will be posted.
  • Students in isolation at the ICC will receive meals at the ICC.
  • Students isolating in place will leave their room (with mask or face covering) to pick up their food from a central location.
  • Students isolating in place should only leave their room to:
    • Use a community bathroom
    • Pick up food

Additional isolation information will be provided to the student from our Health Services and Residence Life teams.

Staff and students at the university were able to keep the spread of COVID-19 minimal in the fall by adhering to strict cleaning practices, guest restrictions, and policy enforcement and will continue these practices in the spring with the same intended result.  As we have shared before – we do hope to go back to previous practices – such as allowing non-residential guests into our residence halls, once we move past this surge.  

As always, we thank you for your cooperation and patience. 

Thanksgiving & Winter Break with Your Student

Thanksgiving Break and Winter Break are fast approaching, and for many students and their families, this can be an unexpected time of transition after a busy semester. Whether your student has been away living on or near campus or has been commuting from home, there are things you and your student can do to help make the transition a safe, happy, and healthy time for all.

  1. Family Expectations: Set family expectations for breaks and holidays now. Your student has spent the last semester building a sense of independence, learning to advocate for themselves, and learning more about who they are. They might have different expectations around being at home and what that means in terms of rules (especially regarding things like curfew). Talk to your student about these expectations and set mutual expectations for their time at home.
  • Scheduled vs. Free Time: Your student has had a very busy semester and most likely has been pulled in many different directions. Give your student a chance to just chill, catch up on sleep, and relax. At the same time, five weeks of completely unstructured time might be overwhelming. Encourage your student to make a plan or list of things they would like to accomplish over winter break.
  • Celebrate Accomplishments: Finishing the semester is a huge accomplishment, especially when you think about all of the stress and anxiety that returning to campus this fall brought to many students. Be sure to take some time to celebrate making it through by going to a favorite restaurant, visiting a favorite place, or just by getting together with friends and family that your student might not have seen in a while.
  • Mental Health & Wellness: Sometimes people can experience a worsening of symptoms regarding their mental health during this time of year. Be open to talking to your student about how they are feeling, and check in with your student periodically. Remember that resources are still available to them, even during winter breaks.

We hope that you and your student have a safe, happy, and healthy Thanksgiving Break & Winter Break!

UMass Lowell Food Pantry

As we approach the holiday season and a time of giving, the Office of Student & Family Support Services welcomes any donations to the UML Food Pantry.  You may either make a monetary donation and/or order off the Amazon Wish List.  We strongly recommend ordering from the Amazon Wish List.  Items that are ordered from it automatically get sent to campus.  A list of top items that are always in need for the food pantry has also been included. 

Amazon Wish List:


Top Needs for the Food Pantry:

  • Snacks (granola bars, fruit snacks, protein bars,etc.)
  • Canned Tuna
  • Pancake Mix
  • Soup
    • Tomato
    • Vegetable Soup
    • Variety of soups
  • Personal Care
    • Shampoo
    • Conditioner
    • Body Wash

You can still add items from Amazon, if they are not on the Wish List, but you just need to make sure the shipping address is the following:

UML Food Pantry

University Crossing, Suite 200

220 Pawtucket Street

Lowell, MA 01854

If you would like to make a monetary contribution, the link has been provided: https://www.givecampus.com/schools/UniversityofMassachusettsLowell/umass-lowell-student-emergency-fund#updates

Halloween Letter to Students

October 29, 2021

Dear Students,

We hope you are doing well during this busy time of year.  With Halloween and Thanksgiving just around the corner, we hope you are able to find some time to relax and have fun.  We encourage you to be safe and thoughtful about your choices during Halloween.  If you choose to dress up for Halloween, please think about how your choices affect other people.  As UMass Lowell River Hawks, we pride ourselves in being a community that cares for one another.  In a shared effort of mutual respect, we invite you to actively participate and look out for one another. 

If you see a friend dressed in a costume that is disrespectful to someone’s culture, consider saying something to them.  If you see someone that needs medical attention, please call for help.  If you engage in sexual behavior, do so with consent and mutual respect.  We hope that Halloween is a time where our community can have fun and participate in many wonderful fall activities.  It should not be a time when our community is harmed.

Safety reminders:

–        Do not include toy or fake weapons as part of your costume.  Toy and fake weapons can easily be confused for real weapons.

–        Wear something that you can move in easily and does not impair your vision.

–        Follow campus and off-campus rules and make safety a priority.

–        Never accept a drink from someone you don’t know or leave your drink unattended.

–        Binge drinking is dangerous and can lead to much bigger problems than waking up with a hangover.

–        Never drink and drive and never accept a ride from someone that has been drinking.

–        Make plans with friends to arrive and leave parties, events and programs together.

–        Be sure your phone is fully charged before going out.

–        Have the number to campus police (978-934-2398) in your phone.  For emergencies, dial 978-934-4911.

–        Keep cash on you for transportation or emergencies.

–        Trust your instincts.  On Halloween, or any other night, if something doesn’t feel right, trust your gut.  Leave the party, don’t take the drink, or say no to whatever is making you uncomfortable.  Your safety is more important than upsetting a friend.

Stay safe and have fun!

-Division of Academic and Student Affairs