UMass Lowell Information Technology has identified an issue in the vLabs virtual computer lab environment where a client may disconnect and the session will be terminated without warning. In consultation with both VMware and Microsoft, we are currently working on a solution and will be rolling out a fix to remedy the issue over the next 24 to 48 hours. In the meantime, it is advisable to frequently save your work to a USB flash drive when using vLabs.
Thank you for your patience as we work to remedy the issue and stabilize the environment. If you have any questions or concerns please don’t hesitate to contact the UMass Lowell Help Center email@example.com