Holiday Week Support

The Centers for Learning and the Registrar’s Office will be open normal hours (8:30 – 5:00)during the Holiday break (12/24 – 1/3) and will have staff accessible to assist userswith any iSiS functionality questions.

  • Centers for Learning
    Southwick 3rd Floor (North)
  • Registrar’s Office
    Dugan Hall, 1st Floor (South)

Faculty and Students are encouragedtocontact either office for assistance with any iSiS self-service questions.

The Information Technology Help Desk will be open reduced hours during the break. They are Closed on 12/24, 12/31; Open on 12/28, 12/29, 12/30 from 10:00 ‘ 2:00pm.

  • Help Desk
    Olsen Hall, 1st Floor (North)
    978-934-4357 (HELP)

Users needing assistance logging-in (e.g. password resets)should first use the integrated password reset functionality within iSiS.If additional assistance is requiriedusers must contact the Help Desk. Please leave a message on theirvoicemail or email if support is needed off hours.

2 thoughts on “Holiday Week Support

  1. For security reasons , password resets/unlocks can only be done by contacting the campus Help Desk at 978-934-4357 (HELP).

  2. UMSxxxxxxxx is my userid to log into ISIS. My account is locked out after 180 days. Can you reset my password and email it to me?
    I tried the online tool, but I never received the email with instructions to reset my password.
    Thank you. I need to register for a class this semester.
    Thanks again,

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