Use the Duo Mobile App to Accept “Push” Notifications For our employees that have a smartphone, download and install the Duo Mobile app from your device’s application store (iTunes App Store, Google Play Store, Windows App Store) and search for “Duo Mobile App”. This is the most secure option and the most cost efficient for you and the University. If you need assistance, you can stop by any of the IT Service Desks at University Crossing, O’Leary Library or Lydon Library. Refer to www.uml.edu/mfa to manage your settings.
Make Sure Your Mobile Device Number is Your Primary MFA Device You can change the order of your MFA devices by visiting www.uml.edu/mfa
Take Advantage of the “Remember me for 30 days” Feature When this box is checked, this means you are not challenged for a secondary authentication again when you log in to that application from that device for 30 days. Refer to www.uml.edu/mfa to manage this setting.
Register Multiple Devices We strongly recommend registering at least two devices for MFA, such as your smart phone/cell phone and your office/home phone. Why? You may forget your primary device at home and you may need to get access to a protected application. Refer to uml.edu/mfa to manage your settings
Be Cautious Try not to blindly accept a “push” or request for a second authentication (sms code, phone call). If you receive a request, and it wasn’t you who generated it, that means someone has your primary password to your account. Change your password immediately or contact the IT Service Desk (978-934-4357) for assistance.As always, you can check Out the Frequently Asked Questions Document for more useful information by visiting www.uml.edu/mfa .
