WHEN October 7, 2013
WHAT Adobe recently confirmed that nearly three million customers had their private information stolen during a “sophisticated” cyber attack on its network. The attackers accessed Adobe customer IDs, encrypted passwords, as well as customer names, encrypted credit or debit card numbers, and other information related to customer orders. In a separate incident, Adobe is also investigating illegal access to the source code for some of its popular products, including Adobe Acrobat and ColdFusion.
In response to the first attack, Adobe is currently notifying affected users on the steps they need to take to protect their personal information, including immediately resetting their Adobe password and monitoring their credit report. Adobe users can expect email notifications with more information on how to reset their passwords (if their login data was involved) and/or notification letters with details on how to protect themselves against identity theft (if their credit or debit card information was involved).
Note: Adobe software currently in use will continue to work.
WHO General public, students, faculty, staff, IT professionals, Adobe users
NEXT STEPS We recommend that Adobe users follow the instructions provided in the Adobe notifications. As a precaution, we also recommend that members of the University community:
Beware of phishing scams providing ‘alternatives’ for resetting their Adobe passwords. If you have an Adobe ID account, please change your password only through the Adobe Web site. Do not enter your information on any third-party site.
Only download Adobe software from trusted sources, such as the Adobe Web site or the campus IT Web site.
Keep their Adobe software up-to-date and apply all available updates as soon as they are released.
Customer Security Announcement