Words To Live (and Die) By

In higher education we frequently use words such as “online,” “student-athlete” and “on campus.” In the interest of clarity and a respectable website, we’d like to share a sample of frequently misspelled or misused words. Please see the expanded list at the University Relations, Web Services, Style Guide page.

Content

  • academic degrees – bachelor’s and master’s degrees (possessive), and doctorate (all not capitalized), Bachelor of Arts, Master of Science, Doctor of Psychology (capitalized, not possessive), B.A., Ph.D., M.S., Ed. D. We do not use the prefix of Dr. for faculty with Ph.D.s (Denise Smith, Ph.D., not Dr. Denise Smith).
  • adviser (not advisor)
  • campus-wide (adj. hyphenated before a noun), campus wide (other uses)
  • classes – The names of classes such as Economics I, Organic Chemistry II and Criminological Theory are capitalized because they are proper nouns. Academic subjects are not capitalized: physics, music, etc.
  • department – The word department is not capitalized unless it is part of a proper noun: Department of Physical Therapy.
  • email (one word, no hyphen)
  • everyday (adj.), every day (other uses)
  • Internet (capitalized noun)
  • full/part-time (adj. hyphenated before a noun), full/part time (two words other uses)
  • North, South and East Campuses are capitalized.
  • regard – In the phrase in regard to, the word regard is not plural. In the phrase, send my regards, the word regard is plural.
  • subjects – Subjects, except languages, are not capitalized. So math, history, and chemistry are not capitalized, but English, Spanish and French are.
  • university (not capitalized, except when part of a name: University of Massachusetts Lowell)
  • website (one word)

State abbreviations with their postal code (only) abbreviations in parentheses:

Ala. (AL) Md. (MD) N.D. (ND)
Ariz. (AZ) Mass. (MA) Okla. (OK)
Ark. (AR) Mich. (MI) Ore. (OR)
Calif. (CA) Minn. (MN) Pa. (PA)
Colo. (CO) Miss. (MS) R.I. (RI)
Conn. (CT) Mo. (MO) S.C. (SC)
Del. (DE) Mont. (MT) S.D. (SD)
Fla. (FL) Neb. (NE) Tenn. (TN)
Ga. (GA) Nev. (NV) Vt. (VT)
Ill. (IL) N.H. (NH) Va. (VA)
Ind. (IN) N.J. (NJ) Wash. (WA)
Kan. (KS) N.M. (NM) W.Va. (WV)
Ky. (KY) N.Y. (NY) Wis. (WI)
La. (LA) N.C. (NC) Wyo. (WY)

Style

  • In a paragraph, please use one space after a period, not two.
  • Book titles are in quotes, not underlined.
  • Please do not cut and paste from Word or another website. Laptops are customarily equipped with Notepad. Please put the content in Notepad first and then cut and paste into Site Edit.

Tech Advice

Please use Firefox while working in Site Edit.

For questions about how to use Site Edit please refer to the Web Services’ site, where you will find the Tridion training manual, FAQs and contact information (and by that we mean Hichame’s ext.)!

For questions about content or layout call Web Content at ext. 4-3875 or email us at webcontent@uml.edu.

What You Can and Can’t Do in Site Edit

Image

Site Edit helps you, Tridion users, make your own changes, but sometimes you need to call Web Content in for some support…

What You Can Do

  • Change content on your page.
  • Make a new component or page. See page 25 in the Tridion Training Manual
  • Add photos that appear within a component (embedded). Size the photo in PhotoShop (maximum width of 200 px) and upload it into Tridion, and add it to your page. Here are the Site Edit instructions for photos. The university has a license for PhotoShop, see IT for more information.
  • Provide information to create a form. If you need a form for your website, we will create it, stage it and review it with you.

What We Can Do for You

  • Change photos that appear in the circular corner of a page. Send us the original, high quality photo either in an email to webcontent@uml.edu or via Shareit.
  • Footer information at the bottom of your pages. There is an address at the bottom of every page called the footer. We can edit this for you. Send changes to webcontent@uml.edu.
  • Edit the introduction on your landing page. Not everyone has this template for a landing page, but if you do send your edit to the introduction to webcontent@uml.edu and we’ll make the change. The introduction of the below landing page begins after the light-green header and to the left of the picture.

co-op-page-9-1-2014

  • Change the order of or add to your navigation. The dark blue area on the left that lists the pages within your site is the navigation (pictured above). Send an email to webcontent@uml.edu if you’d like your navigation changed.
  • Add your blog, Facebook or Twitter feed in one of the columns on your landing page.

Stay Tuned
Please stay tuned for monthly, detailed content and layout tips!

For questions about how to use Site Edit please refer to the Web Services’ site, where you will find the Tridion training manual, FAQs and contact information (and by that we mean Hichame’s ext.)!

For questions about content or layout call Web Content at ext. 4-3875 or email us at webcontent@uml.edu.

What Happens to My Changes?

The Process – Understanding Tridion Workflow

Do you feel insecure when you click the “finish activity” button in Site Edit? Do you wonder what happens next? You are not alone. Let’s take the worry out of this process by describing what actually happens.

Every change that is made in Site Edit is reviewed by Web Content. Your edited component shows up in our Tridion “Assignment List.” This process is called workflow. Someone on the Web Content team reviews your changes within 48 hours (very likely a lot sooner) and does one of three things:

  • Approves it and publishes it live (hooray)!
  • Stages it because it is a work in progress or we’ve asked that you make revisions (making progress, also hooray)!
  • Rejects it because there is a major content or layout issue that needs to be fixed (darn, but don’t worry because we can help).

Approval – Your link is working, your grammar is correct, your picture is the right size or some other magical addition has occurred. Your change will be published to the live website and you will not hear from us. If it is urgent that you know when this is published, let us know in the comment box that you’d like to be notified.

Staging – This is a shadow site where we can work free of the public’s eye. You can ask for something to be staged so you can evaluate it (just let us know in the comment box) or we may stage it for you to get your opinion on an adjustment we’ve made. We will send you your department’s specific staged link when we’re working together on a site.

Rejection – A harsh word, we know, but it’s not as bad as it seems. Rejection is just a Mulligan, a second chance, a do-over and it’s completely within the rules of content enhancement! First, you will receive an email from Tridion stating that your edit has been rejected. Next, you will receive an email from one of us telling you why. Finally, you can log back in to fix the component/page.

  • Step 1 – Refresh the browser (Firefox)
  • Step 2 – Click on the editable component
  • Step 3 – In the component toolbar click on the middle button (Edit parent Component in Publication 03…)
    Site-Edit-toolbar
  • Step 4 – Click Start Activity button (black button in the far right)
  • Step 5 – Double click on the content
  • Step 6 – Start editing

Web Content is looking forward to your changes!

Note to Site Edit users: until further notice please use Firefox as your browser while working in Site Edit. Chrome and Internet Explorer do not support our current version of Tridion.

Stay Tuned
Please stay tuned for monthly, detailed content and layout tips!
For questions about how to use Site Edit please refer to the Web Services website, where you will find the Tridion training manual, FAQs and contact information (and by that we mean Hichame’s ext.)!
For questions about content or layout call Web Content at ext. 4-3875 or email us at webcontent@uml.edu.

Always Be in Style

Web Content is here to help you upload, edit and design meaningful content for your department’s web pages. This blog will address frequently asked content and layout questions, provide tips, and inform you about the web editorial process.

Content
In general, all content should follow the Associated Press (AP) style. Newspapers and organizations follow this to professionalize their content and so do we. Having the annual “Associated Press Stylebook” available (an actual book) is a good idea, but our office also provides this style guide.

Common changes we make:

  • Dr. Brown becomes James Brown, Ph.D. (unless he is an M.D.).
  • Use Master of Science or master’s.
  • 3:00 A.M. becomes 3 a.m., 12 noon or 12:00 becomes noon.
  • January 10th becomes Jan. 10.

UMass Lowell specific style:

  • We are UMass Lowell or University of Massachusetts Lowell, not UML.
  • We no longer capitalize university when used alone in a sentence.
  • River Hawks is two words.
  • Our taglines are available on the branding guide page.
  • Our logos and PowerPoint templates are available on the logos page.

Layout
The web is a great place to display high-quality photography. Low-quality photos make the university look low quality. We have hired many photographers over the years to photograph UMass Lowell events, hopefully your department or we can find something beautiful for your web page in our own photo gallery or archives. You also can purchase high-quality photos from iStock or other photo outlets (by purchasing the photo you have gained permission to use it, but read the restrictions). Do not download images from the internet and assume they are for use by the general public. Someone took the photo and someone owns the photo – get permission.

Embedded Photos – If you want to embed a photo on the page see the Tridion Site Edit guide.

embedded photo

Feature Photo Location – Web Content will size and edit photos for feature photo locations. Just email your high-resolution photo and the web address (url) where you would like it located to webcontent@uml.edu.

feature-photo

Stay Tuned
Please stay tuned for monthly, detailed content and layout tips!
For questions about how to use Site Edit please refer to the Web Services’ site, where you will find the Tridion training manual, FAQs and contact information (and by that we mean Hichame’s ext.)!
For questions about content or design call Web Content at ext. 4-3875 or email us at webcontent@uml.edu.

 

 

Introduction

Welcome to the monthly Higher Webucation blog. Web Services is here to help you upload, edit and layout meaningful content for your department’s web pages. This blog will address frequently asked content and layout questions, provide tips, and inform you about the web editorial process.

Life after Tridion Training
You have all been trained in Tridion Site Edit, but how do you decide what to say (the content) on your site? And how should the content look (the layout)? Web Services is here to help. It is our job to make your department shine on the web.

Content
Before you even begin to write, ask yourself:

  • Who is your audience? Know if you are speaking, for example, to parents, students, or professional partners.
  • Are you speaking your audience’s language? Researchers, donors, and concerned Lowell residents are different audiences; they need to be addressed differently.
  • Is your content informative without being longwinded? Whether the visitor is on a desktop or a mobile device, they don’t have time to hunt for what they need. Think of your own behavior. Do you curl up on your couch with a laptop or phone for a good read? No – when you’re on the web you’re looking for information. Visitors to uml.edu are looking for information too – give it to them.
  • Will your audience be enticed to take action? You want the visitor to take the next step: apply to the program, register for a seminar, or donate to the university. Are you providing the vehicle for that action: link to iSiS, web registration form, link to payment site?

Layout
Tridion provides a template for our website. Within that template we all have the ability to upload inspirational videos (nursing students in Ghana), use bullet points for precise instructions (withdrawing from a class), or display crucial data in tables (tuition), but when all those elements are on one page, the overall look may be unappealing as well as overwhelming.

Generally, a new design element equals a new page. Be concise and link to another page for more information (rowing).

Stay Tuned
Please stay tuned for monthly, detailed content and layout tips!

For questions about how to use Site Edit please refer to Web Services’ website, where you will find the Tridion training manual, FAQs and contact information (and by that we mean Hichame’s ext.)!

For questions about content or layout call Web Content at ext. 4-3875 or email us at webcontent@uml.edu.